Frequently Asked Questions
Everything you need to know about shopping at Parasol Store.
What is your standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries can take between 7-14 business days depending on the destination.
How do I return an item I am not satisfied with?
We offer a 30-day return policy. Items must be in their original condition, unworn, and with all tags attached. Please visit our Returns Portal to start your process.
Are the items on Parasol Store authentic?
Yes, we pride ourselves on sourcing 100% authentic apparel and accessories directly from the brands and authorized distributors.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.
Can I track my order once it has been placed?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Do you offer size guides for your clothing?
Yes, every product page features a detailed size chart. If you are between sizes, we generally recommend sizing up for a more comfortable fit.