Returns & Exchanges

At Parasol Store, we want you to be completely satisfied with your fashion purchase, which is why we offer a 28-day return window for all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures your request is handled with care and efficiency.

Return Process

• 1.
  Prepare Your Package

  Ensure the items are in their original condition with all tags attached, and place them securely back into the original shipping box or a suitable alternative.

• 2.
  Generate Return Label

  Visit our online returns portal to enter your order number and email address, then download and print your prepaid or standard shipping label.

• 3.
  Drop Off Your Return

  Affix the label to the outside of your package and drop it off at your nearest authorized courier point or local post office.

• 4.
  Receive Refund or Exchange

  Once our warehouse team inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.